Shipping and Delivery
Carriers and Transit times:For all international shipments, Melink Automation uses DHL, UPS, Fedex' Worldwide international services. It is also possible to use a different carrier or arrange a pickup yourself using your own carrier.When your order is placed, we will contact you via email within two business days, and strive to ship within 1 to 3 working days of receiving your payment. An indication of transit times is as follows:
ZONE TRANSIT TIMEEurope 2 to 3 daysNorth America 1 to 3 daysSouth America 3 to 5 daysAsia 1 to 3 daysAfrica 2 to 5 daysAustralia & New Zealand 3 to 5 days.Middle east 2 to 5 daysWhen you’re in a hurry or if you want to use a different carrier, please contact us so we can help arrange the best service.Backorders will take approximately 2-3 week.
Shipping Costs:Depending on the logistics company customer chooses, please calculate the shipping cost yourself based on your location and the size of your order. Due to the daily fluctuation in exchange rates, all price quotes will be given in U.S. dollars only. Shipping costs do not include duty, tax, or brokerage fees.International orders are shipped only when all ordered items are in-stock to eliminate a second shipping charge.All goods are shipped duties and taxes collect and Melink Automation is not responsible for customs, duties, taxes, broker fees, nor any return shipping. All such charges are the responsibility of the receiver.
Shipping Terms:All international shipments are shipped under the incoterms ExWorks (EXW), customer must pay import duties and taxes. See below an explanation of EXW.The seller makes the goods available at their premises, or at another named place. This term places the maximum obligation on the buyer and minimum obligations on the seller. The Ex Works term is often used while making an initial quotation for the sale of goods without any costs included.EXW means that a buyer incurs the risks for bringing the goods to their final destination. Either the seller does not load the goods on collecting vehicles and does not clear them for export, or if the seller does load the goods, he does so at buyer’s risk and cost. If the parties agree that the seller should be responsible for the loading of the goods on departure and to bear the risk and all costs of such loading, this must be made clear by adding explicit wording to this effect in the contract of sale.There is no obligation for the seller to make a contract of carriage, but there is also no obligation for the buyer to arrange one either – the buyer may sell the goods on to their own customer for collection from the original seller’s warehouse. However, in common practice the buyer arranges the collection of the freight from the designated location, and is responsible for clearing the goods through Customs. The buyer is also responsible for completing all the export documentation, although the seller does have an obligation to obtain information and documents at the buyer’s request and cost.
Carriers and Transit times:
For all international shipments, Melink Automation uses DHL, UPS, Fedex' Worldwide international services. It is also possible to use a different carrier or arrange a pickup yourself using your own carrier.
When your order is placed, we will contact you via email within two business days, and strive to ship within 1 to 3 working days of receiving your payment. An indication of transit times is as follows:
ZONE TRANSIT TIME
Europe 2 to 3 days
North America 1 to 3 days
South America 3 to 5 days
Asia 1 to 3 days
Africa 2 to 5 days
Australia & New Zealand 3 to 5 days.
Middle east 2 to 5 days
When you’re in a hurry or if you want to use a different carrier, please contact us so we can help arrange the best service.
Backorders will take approximately 2-3 week.
Shipping Costs:
Depending on the logistics company customer chooses, please calculate the shipping cost yourself based on your location and the size of your order. Due to the daily fluctuation in exchange rates, all price quotes will be given in U.S. dollars only. Shipping costs do not include duty, tax, or brokerage fees.
International orders are shipped only when all ordered items are in-stock to eliminate a second shipping charge.
All goods are shipped duties and taxes collect and Melink Automation is not responsible for customs, duties, taxes, broker fees, nor any return shipping. All such charges are the responsibility of the receiver.
Shipping Terms:
All international shipments are shipped under the incoterms ExWorks (EXW), customer must pay import duties and taxes. See below an explanation of EXW.
The seller makes the goods available at their premises, or at another named place. This term places the maximum obligation on the buyer and minimum obligations on the seller. The Ex Works term is often used while making an initial quotation for the sale of goods without any costs included.
EXW means that a buyer incurs the risks for bringing the goods to their final destination. Either the seller does not load the goods on collecting vehicles and does not clear them for export, or if the seller does load the goods, he does so at buyer’s risk and cost. If the parties agree that the seller should be responsible for the loading of the goods on departure and to bear the risk and all costs of such loading, this must be made clear by adding explicit wording to this effect in the contract of sale.
There is no obligation for the seller to make a contract of carriage, but there is also no obligation for the buyer to arrange one either – the buyer may sell the goods on to their own customer for collection from the original seller’s warehouse. However, in common practice the buyer arranges the collection of the freight from the designated location, and is responsible for clearing the goods through Customs. The buyer is also responsible for completing all the export documentation, although the seller does have an obligation to obtain information and documents at the buyer’s request and cost.
